{"id":830,"date":"2025-07-25T12:07:16","date_gmt":"2025-07-25T12:07:16","guid":{"rendered":"https:\/\/yodrives.com\/blog\/?p=830"},"modified":"2025-09-24T09:06:37","modified_gmt":"2025-09-24T09:06:37","slug":"customer-care-executive-job-in-hyderabad","status":"publish","type":"post","link":"https:\/\/yodrives.com\/blog\/customer-care-executive-job-in-hyderabad\/","title":{"rendered":"Customer Care Executive Job in Hyderabad \u2013 YoDrives"},"content":{"rendered":"\n<p><strong>Looking for a Customer Care Executive Job in Hyderabad?<\/strong> If you\u2019re a great communicator who enjoys helping people over the phone and creating smooth customer experiences, YoDrives wants you on our team! We\u2019re hiring enthusiastic professionals for the <strong>Customer Care Executive \u2013 Calling Role<\/strong> at our Kukatpally, Hyderabad office.<\/p>\n\n\n\n<p>Whether you\u2019re from a BPO background or have experience in the travel, car rental, or logistics sector \u2013 this could be the opportunity you&#8217;ve been searching for.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"344\" height=\"515\" src=\"https:\/\/yodrives.com\/blog\/wp-content\/uploads\/2025\/07\/yodrives-cce.jpg\" alt=\"Customer Care Executive Job in Hyderabad\" class=\"wp-image-837\" style=\"width:589px;height:auto\" srcset=\"https:\/\/yodrives.com\/blog\/wp-content\/uploads\/2025\/07\/yodrives-cce.jpg 344w, https:\/\/yodrives.com\/blog\/wp-content\/uploads\/2025\/07\/yodrives-cce-200x300.jpg 200w\" sizes=\"(max-width: 344px) 100vw, 344px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>About YoDrives \u2013 Hyderabad\u2019s Trusted Car Rental Company<\/strong><\/h2>\n\n\n\n<p><a href=\"https:\/\/www.yodrives.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">YoDrives<\/a> is one of Hyderabad\u2019s fastest-growing self-drive and chauffeur-driven car rental platforms. We offer <strong>safe, flexible, and budget-friendly transportation<\/strong> for families, solo travelers, corporate teams, and outstation rides.<\/p>\n\n\n\n<p>Our services include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Self-drive car rentals<\/li>\n\n\n\n<li>Chauffeur-driven bookings<\/li>\n\n\n\n<li>Airport transfers<\/li>\n\n\n\n<li>Intercity travel packages<\/li>\n<\/ul>\n\n\n\n<p>Our customers love our transparency, affordability, and wide range of vehicles. With a steadily growing customer base, we\u2019re expanding our backend and customer support team and this <strong>Customer Care Executive Job in Hyderabad<\/strong> could be your opportunity to join us!<br>\ud83d\udc49 <a href=\"https:\/\/www.yodrives.com\/jobs\" target=\"_blank\" rel=\"noreferrer noopener\">Explore More Careers at YoDrives<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Job Title: Customer Care Executive \u2013 Calling Role<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Location:<\/strong> Kukatpally, Hyderabad<\/li>\n\n\n\n<li><strong>Employment Type:<\/strong> Full-time, On-site<\/li>\n\n\n\n<li><strong>Languages Required:<\/strong> English, Hindi, and Telugu (spoken &amp; written)<\/li>\n\n\n\n<li><strong>Experience:<\/strong> Minimum 2+ years in customer support or call center roles<\/li>\n\n\n\n<li><strong>Department:<\/strong> Customer Service \/ Operations<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Role Overview<\/strong><\/h2>\n\n\n\n<p>As a <strong>Customer Care Executive<\/strong> at YoDrives, you will serve as the first point of contact for customers seeking assistance. Your responsibilities include answering incoming calls, managing trip bookings, updating customers on rental status, and documenting interactions in our CRM system.<\/p>\n\n\n\n<p>This is not just a calling job \u2014 it\u2019s a chance to contribute to a dynamic and fast-growing brand in India\u2019s travel and mobility industry.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Key Responsibilities of the Customer Care Executive Job in Hyderabad<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\ud83d\udcde Answer incoming calls and respond to customer queries promptly and professionally.<\/li>\n\n\n\n<li>\ud83d\udcdf Handle customer bookings, inquiries, and complaints over phone, WhatsApp, and email.<\/li>\n\n\n\n<li>\ud83d\ude98 Coordinate with the operations team for trip management, cancellations, and driver updates.<\/li>\n\n\n\n<li>\ud83d\udcca Maintain detailed and accurate call records using CRM tools.<\/li>\n\n\n\n<li>\ud83d\udcac Provide product\/service information to customers.<\/li>\n\n\n\n<li>\u267b\ufe0f Follow up with customers for feedback and resolution satisfaction.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Required Qualifications &amp; Skills<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u2714\ufe0f Minimum 2+ years of experience in customer support\/calling roles.<\/li>\n\n\n\n<li>\u2714\ufe0f Fluency in English, Hindi, and Telugu (spoken and written).<\/li>\n\n\n\n<li>\u2714\ufe0f Ability to work in flexible shifts including weekends or holidays.<\/li>\n\n\n\n<li>\u2714\ufe0f Proximity to Kukatpally, Hyderabad preferred.<\/li>\n\n\n\n<li>\u2714\ufe0f Good to have: Car driving skills with valid license.<\/li>\n\n\n\n<li>\u2714\ufe0f Good to have: Personal laptop for daily work update.<\/li>\n\n\n\n<li>\u2714\ufe0f Good to have: Two-wheeler for commute.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Perks &amp; Benefits at YoDrives<\/strong><\/h2>\n\n\n\n<p>We believe in creating a rewarding and supportive workplace. At YoDrives, you\u2019ll get:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\ud83d\udcb0 \u20b93 Lakhs Personal Accident Insurance<\/li>\n\n\n\n<li>\ud83c\udfe5 \u20b91 Lakh Health Insurance Cover<\/li>\n\n\n\n<li>\ud83e\udc69\u200d\ud83d\udc69\u200d\ud83d\udc67 \u20b95 Lakhs Term Life Insurance<\/li>\n\n\n\n<li>\ud83c\udfe2 Employee State Insurance (ESI)<\/li>\n\n\n\n<li>\ud83d\udcbc Provident Fund (PF) Benefits<\/li>\n\n\n\n<li>\ud83d\ude80 Fast-paced, startup culture with career growth<\/li>\n\n\n\n<li>\ud83e\uddd8 Flexible, friendly work environment<\/li>\n\n\n\n<li>\ud83c\udf93 Training, onboarding, and mentoring from Day 1<\/li>\n\n\n\n<li>\ud83d\udcc8 Performance-based bonuses and incentives<\/li>\n\n\n\n<li>\ud83c\udf89 Recognition programs and team awards<\/li>\n<\/ul>\n\n\n\n<p>At <strong>YoDrives<\/strong>, we promote:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\ud83e\udd1d Open communication<\/li>\n\n\n\n<li>\ud83d\udc65 Cross-functional collaboration<\/li>\n\n\n\n<li>\ud83c\udf89 Celebrations and team-building events<\/li>\n\n\n\n<li>\ud83d\udcda Continuous learning<\/li>\n\n\n\n<li>\ud83d\ude4c Respect for every employee<\/li>\n\n\n\n<li>\ud83e\udded Transparent career growth opportunities<\/li>\n\n\n\n<li>\ud83e\udd17 Employee-centric policies<\/li>\n<\/ul>\n\n\n\n<p>New hires joining the <strong>Customer Care Executive Job in Hyderabad<\/strong> at YoDrives are welcomed with proper onboarding sessions, guidance, and mentorship. You\u2019ll work closely with departments like operations, accounts, and customer support to ensure every customer interaction is smooth and satisfying.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Work Culture Snapshot<\/strong><\/h2>\n\n\n\n<p>We believe in creating a work environment that promotes respect, inclusion, and growth. If you&#8217;re considering a <strong>Customer Care Executive Job in Hyderabad<\/strong>, you\u2019ll be collaborating with peers, support staff, and leadership across different departments. Our leadership is approachable, and team members are encouraged to share suggestions that can improve workflows or customer satisfaction.<\/p>\n\n\n\n<p>Our Kukatpally office hosts regular celebrations for team milestones, birthday get-togethers, and informal team huddles that make work enjoyable and fulfilling  making this <strong>Customer Care Executive Job in Hyderabad<\/strong> not just a role, but a rewarding experience.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Who Should Apply?<\/strong><\/h2>\n\n\n\n<p>This role is best suited for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u2705 <strong>Call Center Professionals<\/strong> seeking work in a fast-growing brand.<\/li>\n\n\n\n<li>\u2705 <strong>Customer Support Agents<\/strong> from travel, e-commerce, telecom, or logistics.<\/li>\n\n\n\n<li>\u2705 <strong>Women Returning to Work<\/strong> after a career break.<\/li>\n\n\n\n<li>\u2705 <strong>Hyderabad Locals<\/strong> who can speak fluent Telugu, Hindi, and English.<\/li>\n\n\n\n<li>\u2705 <strong>Graduates &amp; Diploma Holders<\/strong> looking to build a career in customer service.<\/li>\n<\/ul>\n\n\n\n<p>If you\u2019re passionate about helping people and want to secure a <strong>Customer Care Executive Job in Hyderabad<\/strong> with a brand that is revolutionizing India\u2019s urban mobility \u2013 apply today!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Why Work in Kukatpally, Hyderabad?<\/strong><\/h2>\n\n\n\n<p>Our office is located in <strong>KPHB (Kukatpally Housing Board)<\/strong> \u2013 one of Hyderabad\u2019s most accessible and vibrant localities, making it a convenient spot for anyone seeking a <strong>Customer Care Executive Job in Hyderabad<\/strong>.<\/p>\n\n\n\n<p>You can reach us easily by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\ud83d\ude87<a href=\"https:\/\/ltmetro.com\/stations\/kphb-colony\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/ltmetro.com\/stations\/kphb-colony\/\" rel=\"noreferrer noopener\"> KPHB Metro Station<\/a><\/li>\n\n\n\n<li>\ud83d\ude8c<a href=\"https:\/\/www.tgsrtc.telangana.gov.in\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.tgsrtc.telangana.gov.in\/\" rel=\"noreferrer noopener\"> TSRTC Bus Services<\/a><\/li>\n\n\n\n<li>\ud83d\ude96 Shared rides, cabs, and autos<\/li>\n<\/ul>\n\n\n\n<p>This location offers seamless connectivity for daily commute and is surrounded by eateries, shopping centers, and tech parks.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How to Apply?<\/strong><\/h2>\n\n\n\n<p>\ud83d\udce9 <strong>Send your resume to:<\/strong> booking@yodrives.com<br>\ud83d\udcde <strong>For inquiries, contact:<\/strong><a href=\"tel:\" data-type=\"tel\" data-id=\"tel:\" target=\"_blank\" rel=\"noreferrer noopener\"> +91 94296 90678<\/a><br>\ud83d\udcac <strong>Apply through WhatsApp:<\/strong> <a href=\"https:\/\/wa.me\/message\/52XWF5WDQBXSK1\" data-type=\"link\" data-id=\"https:\/\/wa.me\/message\/52XWF5WDQBXSK1\" target=\"_blank\" rel=\"noreferrer noopener\">Click to Chat<\/a><\/p>\n\n\n\n<p>Interested in a <strong>Customer Care Executive Job in Hyderabad<\/strong>? We\u2019ll schedule a quick telephonic discussion followed by an in-person meeting at our Kukatpally office.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Final Words \u2013 Be the Voice of YoDrives!<\/strong><\/h2>\n\n\n\n<p>Working in a <strong>Customer Care Executive Job in Hyderabad<\/strong> at YoDrives is more than just answering calls \u2014 it&#8217;s about enhancing someone\u2019s travel experience, making it better, smoother, and more personal.<\/p>\n\n\n\n<p>You will be the voice that represents trust, reliability, and professionalism. If you\u2019re looking to grow with a brand that values service excellence and believes in empowering its employees, this is your opportunity.<\/p>\n\n\n\n<p>\ud83d\ude80 Apply today and build your career with <strong>YoDrives \u2013 Hyderabad\u2019s trusted vehicle rental partner.<\/strong><\/p>\n\n\n\n<p>\ud83d\udd17 Visit: <a href=\"https:\/\/www.yodrives.com\/jobs\" target=\"_blank\" rel=\"noreferrer noopener\">www.yodrives.com<\/a><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Looking for a Customer Care Executive Job in Hyderabad? If you\u2019re a great communicator who enjoys helping people over the phone and creating smooth customer experiences, YoDrives wants you on our team! We\u2019re hiring enthusiastic professionals for the Customer Care Executive \u2013 Calling Role at our Kukatpally, Hyderabad office. Whether you\u2019re from a BPO background [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":836,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[189],"tags":[200,197,204,201,203,199,205,198,202],"class_list":["post-830","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-jobs","tag-bpo-jobs","tag-call-center-jobs-kukatpally","tag-car-rental-company-jobs","tag-customer-care-executive-jobs-in-hyderabad","tag-hyderabad-bpo-jobs","tag-telecaller-job-hyderabad","tag-voice-process-job-hyderabad","tag-yodrives-careers","tag-yodrives-recruitment"],"_links":{"self":[{"href":"https:\/\/yodrives.com\/blog\/wp-json\/wp\/v2\/posts\/830","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yodrives.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/yodrives.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/yodrives.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/yodrives.com\/blog\/wp-json\/wp\/v2\/comments?post=830"}],"version-history":[{"count":4,"href":"https:\/\/yodrives.com\/blog\/wp-json\/wp\/v2\/posts\/830\/revisions"}],"predecessor-version":[{"id":1036,"href":"https:\/\/yodrives.com\/blog\/wp-json\/wp\/v2\/posts\/830\/revisions\/1036"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/yodrives.com\/blog\/wp-json\/wp\/v2\/media\/836"}],"wp:attachment":[{"href":"https:\/\/yodrives.com\/blog\/wp-json\/wp\/v2\/media?parent=830"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/yodrives.com\/blog\/wp-json\/wp\/v2\/categories?post=830"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/yodrives.com\/blog\/wp-json\/wp\/v2\/tags?post=830"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}